Zoning
Limits near housing, schools and mosques; rules on entrance and building type.
- 10+FIFA 2022 venues
- 2,500+shishas a day
- Permithandled by us
- POSstock & reports
Moon Mars Restaurant Management
Your restaurant's shisha programme, turnkey
We launch it, run it and own the result: permits, station, team, supply and reporting.
- Orient Pearl
- La Casa
- Nammos
- Beefbar
- Chaihona No. 1
- Park Hyatt Dubai
- Caesars Palace
- Banyan Tree Dubai
- Tang Town
- Myata Platinum
- Tonos
- Gashisha
- La Villa Banya
01 — Who we are
We turn shisha into a managed, profitable restaurant product
Take a single task off your hands or hand us the full cycle: concept and fit-out, team, sales, quality and reporting.
What the partner gets
- A ready programme built into the venue's concept and P&L
- One set of standards, training and quality control
- Clear numbers: sales, costs, stock, team output
- Higher turnover and average check
- Guests who come back for modern Russian shisha culture
02 — Formats
Three ways to work with us
We run the whole shisha programme and answer for the operating result. The restaurant gets a ready product and reports.
Discuss: outsourcing- What's included
- Team of masters: hiring, training, rotas, health cards
- Station and equipment: shishas, bowls, heaters, uniforms
- Legal tobacco supply with Digital Tax Stamps
- Permits and compliance for the location
- POS reporting: sales, stock, output
- Who it's for
- Restaurants, hotels and lounges that want a working programme without their own shisha staff.
- Payment
- Fixed Rent or Revenue Share 30/70, 40/60
A shisha zone at your event: we bring masters, equipment and tobacco, set up the station, serve your guests and clear everything after.
Discuss: catering- What's included
- Masters in uniforms that fit the event
- Shishas, bowls, coals and consumables
- A blend menu for your guests and format
- Station set-up and clean-up
- Legal tobacco only, guests 18+
- Who it's for
- Private parties, corporate events, weddings, yachts, openings and hotel events.
- Payment
- Event package: number of shishas, hours, travel
We launch a programme from scratch or strengthen one that already works. Your team, our method.
Discuss: consulting- What's included
- Profitability and operations audit
- Product matrix and menu
- Master training and service standards
- Supplier and equipment selection
- Promos and tastings
- Who it's for
- Venues with their own shisha staff that need a launch, an audit or a higher check.
- Payment
- Fixed project fee
03 — The problem
Launching in-house means hitting five walls at once
Permits, premises, equipment, legal supply, staff. One weak link means fines, downtime or a drop in quality.
Technical
Roughly 200 m² indoors, ceilings from 3 m, professional extraction.
Permits
Shisha Permit and related costs: roughly AED 15,000–40,000.
Sanctions
18+ only, special Ramadan hours. From a warning up to suspension.
Requirements depend on location and format. We check them against current Dubai Municipality and FTA rules for each site.
04 — Why outsource
One system instead of six contractors
Safe work zone
Station ergonomics, processes, storage, preparation and service to standard.
Team
Hiring masters, KPIs, rotas, health cards, training and cover.
Legal supply
Vetted suppliers, stock control, product matrix, Digital Tax Stamps.
Lower risk
Liability fixed between legal entities, permits under control.
Equipment
Shishas, bowls, heaters, tobacco, uniforms and consumables can be ours.
Clear economics
POS integration, sales and stock control, Revenue Share or Fixed Rent.
05 — What we do
Six modules that work as one
- 01
ERP & supply
Purchasing, suppliers, logistics, stock and deliveries. Access to our vetted partner base.
- 02
Shisha station
Zone design, floor and back-of-house fit-out: shishas, bowls, heaters, tobacco, uniforms.
- 03
Line operations
SOPs, hiring, daily shift work, space organisation, management reporting.
- 04
Consulting
Profitability audit, product matrix, menu, training, promos and tastings.
- 05
Product & brand
Signature blends, exclusive branded shishas, team uniforms to match the concept.
- 06
Commercial result
Revenue, turnover and average check go up. Guests return.
06 — Scale
- venues in Qatar
- 10+
- shishas a day
- 2,500+
- people on the team
- 150
- monthly revenue
- 12M+
07 — Cases
Where we've already run the floor
Photo: Mohammed Sardar / Kushared, CC BY-SA 4.0, edited
Qatar
FIFA World Cup 2022
Operating model across 10+ restaurant venues: up to 2,500 shishas a day, a team of up to 150.
12M+ / month
Dubai
Chaihona No. 1 Marina & The Greens
Full operation of the Shisha Bross programme.
up to AED 400,000 / month · 150+ shishas a day
Dubai
Park Hyatt Dubai
Seasonal turnkey project. Paid back in the first season.
AED 100,000+ / month in season
Dubai
Caesars Palace Bluewaters
Three outlets under management.
20+ shishas a day
Consulting
- TonosStation opening, menu, hiring and training, suppliers.
- Tang Town, Dubai MallLaunch, menu, electronic shishas, supplier audit.
- Myata PlatinumExclusive brands, signature shishas for the concept.
- Gashisha / ChaykaMenu, tobacco supply, product and service.
08 — Market
Where we sit in the market
Dubai's shisha market has three layers. We work in the third.
Delivery & catering
Shisha at home or at an event. Public price lists: AED 94–275 per shisha.
Premium product
Designer shishas and status. Strong taste, but operations stay with the restaurant.
Moon Mars
Product plus an operating system: staff, permits, supply, POS reporting and financial accountability.
09 — How we work
Two payment models
Fixed fee
An agreed monthly management fee. Predictable for the budget.
Revenue share
We split the programme's revenue on an agreed model: 30/70 or 40/60.
10 — Team
People who've worked the station themselves
Vladislav
Founder & CEO
- Brand chef, Katana Qatar
- Project manager, FIFA World Cup Qatar 2022
- Operations manager, Shisha Bross, 2023–2026
- Designer of signature shishas
- Winner, Hookah Battle Dubai 2025
Arseniy
Operations
- Managing director, Hookah Box, 2019–2022
- Shisha programme, Katana Qatar at FIFA 2022
- Operations Manager, Shisha Bross, 2022–2025
Alexey
Product & industry
- In restaurants since 2005
- Darkside brand ambassador since 2024
- Winner, Hookah Battle Mix & Story 2022
- Resident of Hookah Place projects in the Middle East
11 — FAQ
What restaurants usually ask
Who pays for the Shisha Permit and equipment?
We fix it in the contract before launch. Under outsourcing the equipment can be ours; permit costs are split according to the model.
Who is liable for FTA fines and Digital Tax Stamps?
We work with legal supply only. Liability between the legal entities is set out in the contract.
Who handles the Occupational Health Card?
We do: health cards and clearance of our masters are on our side.
How is damage to furniture and interiors handled?
The recording and compensation procedure goes into the contract upfront.
Which shisha and tobacco brands do you use?
Chosen for the concept and check size. Equipment renewal, maintenance and write-off follow an SOP.
Can you integrate with Symphony, Micros or Poster?
Yes. Sales, stock and equipment movement show up in the reports.
What changes during Ramadan?
We rebuild hours and service to the current year's rules for the specific location.
What's included in Fixed Rent vs Revenue Share?
Scope and the boundary of responsibility are written down for each model before we start.
12 — Contact
Let's talk about your launch
Leave your details. We reply within a day with a format that fits your venue.
+971 58 695 1311Vlad